Here at Rome, we focus on the customer experience over everything else. We devote a lot of our time to ensuring the customer is having their goals met and exceeded when shipping freight. If you aren't 100% happy with the outcome every time, we aren't doing our job correctly. This means that our Account Executives, Logistics Coordinators, and Customer Service staff enforce an open and honest culture that anticipates the customer’s needs and issues in advance. If there is any problem whatsoever, you know you will hear about it in real-time from us.
There is 24/7 availability for your customer service needs. We know that each customer has their own individual set of needs and protocols to be met, and we always keep this in mind in every situation. If you need us, we will be there.
Get started with Rome today and we guarantee you will be happy about the quality of the support you are given.